Download the App
Create an Account
Once you open the app, it will take you to a login page. Click the “Create Account” text above the login button. Fill out your information, and choose whether you’d like the app to display metric or imperial units.
Create a Vehicle
Once your account has been created, it will automatically direct you to create a vehicle. Please fill out the make, model, and year of your EV.
If you have a nickname for your vehicle, you can choose to enter it. Choosing a nickname can be helpful for identification when you have two or more of the same vehicle model registered in myEV.
If you purchased a logger, input the number that is on the front label of your myEV logger under “Logger ID”. It will resemble something like “M1234C.” If you only purchased a window sticker, you can leave this field blank.
Under QR code, simply scan the QR code on the orange window sticker that came in your box.
For QR Notification Contact Numbers, input the phone numbers that you’d like to have notified when you receive an unplug request or fist-bump from another myEV user.
Step 2: Clip-in your logger
Have a Tesla Model S? CLICK HERE
Clipping into a Tesla Model S is slightly different than clipping into other vehicles. The Model S has an OBD port, but it doesn’t offer much data, so you’ll need to connect through Tesla’s proprietary port. Luckily, this process is pretty straight-forward.
Step 1: Unclip Cubby Hole
Tesla’s proprietary connector is actually located in a ‘secret space’ above the cubby hole in the center console. To access it, simply grab an edge of the cubby hole, and pull downwards. Once you hear it unclip, do the same with the other side.
Step 2: Clip-in Logger Using Harness
If you reach to the back of the ‘secret space,’ you’ll come across a cord that’s tucked in against the back wall. Grab the left end, and pull it out towards you. Using the harness provided in your myEV packaging, plug one end into connector, and the other end into your myEV logger. You should see the LED on the logger flash green/blue.
Step 3: Tuck away and Close it All Back Up
This part can sometimes be a bit tricky, and may require a few attempts. The goal is to tuck everything back away in the ‘secret space’ so that we can close it up. The easiest way to do this is to have the cord/harness in an “S” formation. The Tesla proprietary cable along the back wall (as it was initially), the harness connector in the back left pocket, and the harness cable curving around to the front wall, with the logger ending up on the left side. You should be able to clip the cubby space back up to look exactly how it was when you first started.
Have a Toyota RAV4 EV? CLICK HERE
Clipping into a Toyota RAV4 EV is slightly different than clipping into other vehicles. The OBD port that we need to plug the myEV logger into is in the back cargo area, but it doesn’t have a direct power source, so we need to use a harness to connect it to the lighter socket as well. Luckily, this process is pretty straight-forward.
Step 1: Locate OBDII Port
As mentioned, the OBDII port that we need access to is in the driver-side rear cargo area.
Step 2: Unclip the panel
The panel should easily come off. Beneath you’ll see a blue OBDII port.
Step 3: Prepare harness
You should have received two cables in your myEV packaging: a Y-harness, and an OBDII to 12V Accessory port (aka the lighter socket). Connect the myEV logger to one end of the Y-harness, and the OBDII to 12V on the other end.
*note: you may have received a heavier duty Y-harness. If so, we would have also provided you with an OBDII extension cable, so that you’re better able to tuck the wires into the panel. Your harness configuration could look like this:
Step 4: Clip-in
One you’ve put your harness together, all that’s left to do is plug the Y-harness (or OBD extension cable) into the blue OBDII port. If the vehicle is on, you should see the logger blink blue and green for about 30 seconds. You can then tuck all the cables away into the panel.
Once you have your account and vehicle registered in the app, clip your myEV logger into your EV’s On-board Diagnostic Port.
Where is my OBD port?
Your vehicle’s OBD port is usually somewhere below your dash. You can use CarMD to determine the exact location, or just Google it (ie. Nissan Leaf OBD port). If you’re still unable to find it, contact us below and we’ll give you a hand.
Once it’s clipped-in, the small LED on the logger should begin to flash green and/or blue. To fully ensure that the logger is awake, you may need to start your vehicle.
Step 3: Pair your smartphone
Now that your logger is clipped-in and communicating with your EV, it’s time to pair it with your smartphone.
BLE units (iOS/Android): The logger should pair with your phone automagically.
Bluetooth 2.1 units (Android):
Navigate to your phone’s Bluetooth settings, and make sure Bluetooth is turned on. Search for devices, and you should see a device called “MyEV_M1234C” appear (the 1234 will be whatever your logger ID is). It may take a few searches before your phone is able to discover it. Once it does show up, click on it, and the phone should begin pairing.
If you open the myEV app back up, navigate to the Status screen. It should say the Bluetooth connection is initializing, and ultimately connect to the logger. You may need to hit “Retry Bluetooth” a couple of times if your phone/logger are paired, but still not connecting.
Step 4: Place Your QR Sticker on Your Window
Placing your Window Sticker
With your account/vehicle set up, and your phone paired to your logger, all that’s left to do is place the orange QR code window sticker on the inside of your driver-side window. You’re all set!
I have a BLE unit, how do I pair it to my phone?
Bluetooth Low Energy (BLE) doesn’t require you to pair your logger with your phone as you’re probably used to. Once you’ve created your vehicle and assigned it a Logger ID in the app (ie. M1234C), then your phone will pick it up automatically.
If I don't need to pair it, can anyone walking by connect to my logger?
The logger will only connect and transfer data to your phone once you’ve registered the logger ID to your vehicle in the app. Unless the person walking by is logged into your account, they will not be able to transfer any data.
Why isn't my latest trip uploading?
As it stands, your current trip won’t upload until the next time you get into the car (or you wait around for a couple minutes). This is because your EV doesn’t immediately cut signals to the logger when the vehicle is turned off, so the logger waits for a couple minutes before ending the trip. This is something we’re working on improving for a future release.
My battery health isn't showing, is something wrong?
Don’t worry, nothing is wrong. Your battery health information will start showing up after you have completed 15 trips that used 10% or more of your State-of-Charge. This gives us more data to provide a more accurate result. You may also see your battery health level off a bit as more trips are collected.
My logger has a sticker that says "For X vehicle only," does that mean I can't use it on any other EV?
We put that sticker there so that people don’t start plugging the logger into random vehicles, as the logger needs to be configured for the vehicle it’s intended to log. If you’d like to monitor a different vehicle, email us at email@example.com and we’ll get you the new configuration file.
Still Having Trouble?
We’re Here to Help
If you’re still having trouble getting set up, shoot us a line using this contact form and we’ll get back to you as soon as possible!